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How can I link my help center to my website?



Edited Sep 26, 2024


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Is that possible to add Zendesk Web Widget to the Help Center Page? Something like "Contact Us" on the Help Center page so that users can attached files and send a message.

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Hello Sean,

 

Please note that this is both possible.

You may either turn on the web widget on your Help Centre, and you additionally may have a 'Submit a request' button on your page.

For more info:

Adding the Web Widget to your website or Help Center
Submitting and tracking requests in the Help Center

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Hi All,

I am still trying to find out how I can link away from our Help center to our main website, whether its inside of the Body or Header.
Is there a way to do that?

Even if I create a basic link such as:
<a href="www.google.com" target="_blank">
It will end up adding the URL above, to the end of our URL on the Help Center. Which is not what we want.


 

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Is it possible to have one help center linked to multiple websites?  For instance, if I want it on the brand specific website, as well as on the parent company website. 

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image avatar

Gabriel Manlapig

Zendesk Customer Care

Hi Dorel Home Furnishings,
 
Yes this is possible to connect or link one Zendesk Guide / Help Center to mulitple websites. I hope this answer your question. Thank you!
 

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