How can I increase my daily email limit in sales ?

If you reach the 300 email limit in sales:

  • Contact Zendesk Customer Support for further help.

Sales allows each user on an account to send up to 300 emails for a 24-hour period. Since certain email providers limit the number of emails you can send in a day, this limit helps prevent you from exceeding that limit.

Warning: Confirm the rate limits from your email server to prevent the risk of failed or undelivered emails. Rate limits are restrictions for emails sent at one time or within a time duration. Bulk emails sent from sales that exceed your rate limit can result in blocked emails, even if they appear as sent in sales.

See the number of available emails from the bulk email page in the Communication Center.

Number of emails left available in Zendesk Sell's Communication Center

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