Which time zone does Zendesk Explore use?
Explore uses the Timezone in the user profile. The timezone is visible on the profile on Professional plans an above. This timezone is used by dashboards, dashboard content, dashboard exports, the dashboard email delivery trigger time, query builder, query export, and drill-in.
Dashboard content that is sent through dashboard deliveries uses the recipient's time zone. If the user views a non-password-protected dashboard, the timezone displayed there is the default Zendesk timezone.