Embedding Zendesk into an iframe is not allowed

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  • Theodor Kapman

    Years have passed. Are there changes?

    I want to embed my article from the help center to another site.

  • Operations

    What about the ability to iframe another resource into an article? This seems necessary. 

  • Brett Bowser
    Zendesk Community Manager
    Hey Operations, 
    You should be able to embed another resource into your Help Center article using the source code editor along with some custom CSS in your Guide theme.
    I've seen this done on some other Help Centers so if you have a developer team available they should be able to help get this set up.
    Let me know if you have any other questions!
  • Operations

    I found another post that implicitly answers my question. To embed content into a Zendesk article, you first need to change your settings to "allow unsafe content".

    To allow unsafe HTML in HTTP responses

    1. In Guide, on the sidebar, click the Settings icon.
    2. Under Guide Settings > Security, click Display Unsafe Content check box.
    3. Click Update.

    With this checked you should be able to embed. 

    Link to article 

  • Ivan Peters

    The Content-Security-Policy HTTP response header offers a mechanism that could allow this functionality securely.


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