When creating a lead, can I make the first or last name mandatory?

Return to top


  • Kate Woollard

    What do we do if we are importing contacts without a last name? 

  • Dainne Lucena
    Zendesk Customer Care

    Hi Kate Woollard


    The import would fail since importing contacts would require a last name. So they would need something in the 'last name' column to successfully import. But if you opt to just upload the Company Name with no First Name as a lead, it should work.



Please sign in to leave a comment.

Powered by Zendesk