When creating a lead, can I make the first or last name mandatory?

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2 Comments

  • Kate Woollard

    What do we do if we are importing contacts without a last name? 

    0
  • Dainne Lucena
    Zendesk Customer Care

    Hi Kate Woollard

     

    The import would fail since importing contacts would require a last name. So they would need something in the 'last name' column to successfully import. But if you opt to just upload the Company Name with no First Name as a lead, it should work.

     

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