How can I view the SSL certificate of my Zendesk page?

Question

What steps can I follow to view the SSL certificate of my help center?

Answer

To view an SSL certificate for your Zendesk in various browsers, follow the steps below. SSL must be enabled for your Zendesk account.

• View the SSL certificate in Chrome
• View the SSL certificate in Firefox
• View the SSL certificate in Edge
• View the SSL certificate in Safari

View the SSL certificate in Chrome

1. Navigate to your Zendesk Help Center.
2. Right-click on the page and select Inspect.
3. Select the Security tab.
4. Select View Certificate.

Note: If you see a SSL error, use the keyboard shortcut ⌘ + OPTION + i on a MAC or CTRL + SHIFT + i on a PC for more information.

View the SSL certificate in Firefox

1. Navigate to your Zendesk Help Center.
2. Select the lock icon in the address bar.
3. Select the > symbol to the right of the Secure Connection.
4. Select More information > Security Tab > View Certificate.

View the SSL certificate in Edge

1. Navigate to your Zendesk Help Center.
2. Select the lock icon in the address bar.
3. Select View certificates.

View the SSL certificate in Safari

1. Navigate to your Zendesk Help Center.
2. Click the lock icon in the address bar.
3. Click Show Certificate.

Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or guarantee these steps. Post any issues you have in the comments section or try searching for a solution online.