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Release Notes Through 2022-04-01



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Sean Chuang

Zendesk Product Manager

Edited Apr 05, 2022


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4 comments

What are the two keyboard shortcuts that were introduced for the Agent Workspace for Knowledge? 

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Audrey Ann Cipriano

Zendesk Customer Care

Hi CJ! We’ve added two shortcuts to simplify agents experience using Knowledge :) Please see below:

  • ctrl + alt + k  is to open/close knowledge section.
  • ctrl + alt + l  is to open search bar in the knowledge section.

Thanks!

 

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Hi Audrey can you share / show me where I can find a full list of shortcut used in Zendesk Support or any other platforms?

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Hi Andrew, you can find it under your profile.

--> keyboard shortcuts

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