Issue symptoms

How can I resolve the error: Failed to update your WhatsApp profile when updating my updating WhatsApp business profile? 

Resolution steps

This error message typically means a value within your WhatsApp business profile is entered incorrectly, or in improper formatting. To resolve this error, ensure the following values are entered:

Website

Your website URL should begin with https://

Industry

This value is optional, you can always leave this section empty.

If you add an industry, make sure the value entered is listed within this article from the Meta for Developers page: Business Profile Settings.

Business profile picture

Description

The description section of your business has a limit of 256 characters. If the characters exceed 256, update this section using fewer characters. The system allows you to add the corresponding information for the other sections. For more information on the description section, see the article: Update Integration Profile.

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