Announcing all Support apps to be responsive by default

Return to top


  • Julio H
    Zendesk Customer Care
    Hi Ian,
    Thanks for your post. 

    Currently, this only affects the ticket UI. You can provide feedback here to request this to be applied to other UI sections or to be able to manage the settings. 

    This will depend on the 'Flexible' Property in the Manifest File for Support Apps.

    More info here: Manifest reference 

    I hope it helps!
  • Ian Goldberg

    Will the change also go into effect for the Organization/User views in the future?

    Also, curious if it's possible to force a width for our users. Will that just depend on the set width of the app?

  • James Rodewig
    Zendesk Documentation Team

    Hi Syd,

    This change only affects the Agent Workspace. Specifically, it only affects apps in the ticket sidebar or new ticket sidebar.

  • Sydney Neubauer

    To clarify, is this for all Support UI's or only for Agent Workspace?


Please sign in to leave a comment.

Powered by Zendesk