How can I see a list of users who are following a section or an article in Guide?
To retrieve a list of users that follow a section or article, use the content subscription API. Logged-in Guide admins and agents can follow the steps below.
Listing Guide subscriptions
- Select the type of endpoint that you want to use. In this example, we are going to list the users subscribed to a help center section. The endpoint being used is List Section Subscriptions
- Add your subdomain, locale, and section ID to the endpoint. For example:
- Enter the URL within your web browser and the list of section followers will appear.
The ID of a category, section, or article can be found at the end of the URL. For example:
You can also use third-party API clients like Postman. Change the endpoint to check which users are following a category, section, article, or community post.