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Release notes through 2022-12-16



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Nova Dawn

Zendesk Documentation Team

Edited Dec 19, 2022


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2 comments

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Dan R.

Zendesk LuminaryCommunity Moderator

New attributes added to SupportTickets dataset:

  • Requester phone number - The primary phone number associated with a user’s profile.
  • Ticket email address - The support email address where a ticket was first received. 

THANKYOUTHANKYOUTHANKYOU

Extra happy holidays to the team that actioned this long standing request! It's so great to see changes like this that will let us clean up workaround workflows!

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Jacob the Moderator

Zendesk LuminaryCommunity Moderator

What Dan R. said!

These are both golden improvements! 🥇

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