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Why aren't my keyboard shortcuts working?



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Zac Garcia

Zendesk Product Manager

Edited Jan 16, 2023


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1 comment

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Rafael Santos

User Group Leader

Hey Zac Garcia, are there plans for customizable shortcuts in the agent interface?

With the addition of many recent features like Custom Ticket Statuses and Unified Agent Statuses, it'd be cool to have shortcuts for those too, along with other options on the Agent interface.

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