Question
I want to purchase a 1-800 US toll-free number for Talk. When I choose the number prefix, I see the message: To purchase numbers in this region, contact Zendesk Customer Support. Does Zendesk offer 1-800 numbers?
Answer
The toll-free number prefix "800" has been exhausted. This means there are no more new possible combinations that can be made for this exact prefix. If a 1-800 number is recycled back into our carrier's inventory, it will be shown under the available numbers list in the number picker.
There are many other combinations to choose from for new US toll-free numbers with the prefix 1-8XX. For example, 833 or 844. To purchase Talk numbers, see the article: Adding Talk phone lines.
If you find an available 1-800 number with an external carrier, consider porting in your toll-free number to Talk. For full details, see the article: Porting numbers for Zendesk Talk.