Adding Talk phone lines

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  • Dr Chris Horne

    Hi - I'm trying to add a new number to our Talk package, but can't find the Lines tab on the Talk - Admin page.

  • Brett Bowser
    Zendesk Community Manager

    Hey Chris,

    Can you confirm you're an admin on the account or have the ability to make subscription changes? I did some testing on my end and the option to add an additional line does show up for me. I'm wondering if it's an access issue? Is another admin on the account able to see this option?

    Let me know!

  • Shaun Murray

    Are there any plans to allow us to choose the Hold greeting for external phone numbers?  Currently it plays the "Default" greeting and I cannot find a way to change it.

  • Bryan Collins

    Forwarding vs porting: which is better? What are the pros and cons?

  • Rayne Puertos

    Can a number purchased in Zendesk be ported OUT?



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