Question
Can I migrate reporting data from one Zendesk instance to another?
Answer
It's not possible to migrate reporting data from one Zendesk account to another. Explore reports on actions that happen on the different products of your Zendesk account. If that data isn't present on your account, there isn't a way to make Explore show reports from an instance.
For related information, see this article: How do I merge or migrate two Zendesk accounts?
2 Comments
hi, Ricardo Pinto
Any solution migrate reporting data from one Zendesk instance to another. I need some help how can contact you live chat?
Migrating reporting data from one Zendesk instance to another is not possible as reports are built based on the available data in the account. Before you create a report, you need to define the data source that contains the business information you want to report on. These data sources connect you to information about other Zendesk products, like Support.
You can reach out to us via the following options in this article: Contacting Zendesk Customer Support
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