Release notes through 2023-11-03

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4 Comments

  • Tobias Hermanns

    Hi,

    since this week the "Capacity" in Explore Live Dashboards is show i.e. 8/10 instead of 80% with a graphic bar, is this change expected or bug?

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  • Jennifer Rowe
    Zendesk Documentation Team

    Hi everyone,

    We had a late addition for the Mobile SDKs.

    0
  • Erin O'Callaghan
    Zendesk Documentation Team

    Hi Tobias Hermanns, just confirming this isn't a bug! The Explore live dashboard now shows per-channel capacity in the format “X of Y” instead of a percentage with a graphic bar.

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  • Tobias Hermanns

    HI Erin O'Callaghan,

    sad to hear, the graphical view, was easy to see during scroll which Agent load is on limit or over limit, the 15/10 view, can´t see it easy. Please inform the Product Designer here...

     

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