Question
How long is a Zendesk WFM trial? How do I start a Zendesk WFM trial?
Answer
To access a Zendesk WFM trial, you will need assistance from our Sales team . Once you have gained access to the Zendesk WFM trial, you will have 30 days to utilize the trial. During the trial period, you will have access to all the features listed below:
- AI-powered forecasting
- Real-time agent activity tracking
- Agent scheduled views
- Automatic agent scheduling
- Agent performance reporting
Note: Customers on the Suite Growth plans and above can request a time-limited sandbox trial of Zendesk WFM, a higher Suite plan, or other add-ons. This trial lets you confidently explore the features of Zendesk WFM or a higher-tier Suite plan without affecting your production instance. To submit a request, contact Zendesk Customer Support.
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