Question

On outbound calls, is it possible for my Sell number to display a business name, instead of a phone number?

Answer

No, it is not possible to display your business name instead of your Sell phone number on outbound calls. Instead, consider masking your Sell phone number or using a third-party telephony solution that integrates with Zendesk Sell and provides CNAM capability.

For more information, see this article: Masking numbers in Sell Voice.

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