Masking numbers in Sell Voice

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2 Comments

  • Ahmed Zaid
    User Group Leader Community Moderator
    Zendesk Luminary

    Hello,

    Is it possible to use one user's Sell number as the masking number for other agents?

    0
  • Jupete Manitas
    Zendesk Customer Care

    Hi Ahmed, thanks for writing in here! Yes, it should be possible to use one user's Sell number. 

    1

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