Question
Why can't I access data in Zendesk QA?
Answer
What a user can see in a workspace depends on their assigned workspace permissions. For more information, see the article: Roles and permissions.
To access workspace permissions
- Click the side panel and click the Settings icon
- Click, Toggle sidebar icon
- Click Users & Workspaces and select the workspace associated with the user
- Click Members, find the user, and click their role. Here, confirm or change their permissions
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