Recent searches


No recent searches

Using the BotQA dashboard to understand AI agent escalations and performance



image avatar

Erin O'Callaghan

Zendesk Documentation Team

Edited Feb 12, 2025


1

1

1 comment

Do these metrics apply to third party bots like Ada or Ultimate when they are integrated with Zendesk?  Or is this strictly for Zendesk Messaging?

3


Please sign in to leave a comment.