We would like to inform our users that, as of January 6th, 2025, the Help Scout Integration with Sunshine Conversations will be officially deprecated. This decision was take due to a lack of a adoption and should therefore only impact a select few clients.
Here’s what you need to know:
- End of Support: After January 6th, 2025, the Help Scout Integration will no longer be available or supported.
- Alternative Options: The features support by the Help Scout integration are all available in Zendesk. Alternatively, we still have a number of other integration you may wish to explore in our Marketplace.
If you need assistance or guidance on alternative tools, our support team is here to help with any questions or concerns.