Announcements
New features, fixes, and other important announcements
- Announcing the Search crawler
- Announcing a new request list experience Open Beta with improved filtering, sorting and column management
- Post Relate Community Event: Deep Dive on Sell Advanced Analytics
- Post Relate Community Event: Deep Dive on Agent Workspace
- Announcing a new location for skills-based routing in Admin Center
- Announcing contextual browser page titles in Support
- Clarification about announced changes to views sorting capabilities and pagination
- Removal of permanently deleted Ticket IDs
- Announcing side conversations in the context panel
- Announcing the Community dashboard and dataset for Zendesk in Explore
- Announcing the malware scanning feature
- Current and upcoming Zendesk betas
- Announcing an easier way to identify suspended users and unverified email addresses
- Changes to Message Sending on the WhatsApp Cloud API
- Announcing the agent connectivity feature for the Agent Statuses EAP
- Announcing improved readability of deal attributes in Sell
- Announcing all Support apps to be responsive by default
- Post Relate Community Event: Deep Dive on Messaging
- Announcing interface improvements to managing tickets in bulk
- Announcing one-step activation for the Zendesk Agent Workspace
- Announcing improved visibility of content blocks placement
- Announcing the replacement of all-time live metrics with time-bound metrics for Support tickets
- What's New quarterly roundup: May 2022
- Announcing new dataset selection page and terminology changes
- Announcing modernized field management for tickets, users, and organizations
- Announcing: Removal of basic authentication with Exchange/Office 365 (calendar) in Zendesk Sell
- Announcing: Removal of support for integrating Sell contacts with Microsoft Exchange
- Announcing lookup relationship fields for Support
- Community Event: Use Zendesk like a pro! Top tips from the Community Moderators!
- Announcing the rollback of Contact Details Updates in help center
- Announcing the Search crawler
- Announcing a new request list experience Open Beta with improved filtering, sorting and column management
- Post Relate Community Event: Deep Dive on Sell Advanced Analytics
- Post Relate Community Event: Deep Dive on Agent Workspace
- Announcing a new location for skills-based routing in Admin Center
- Announcing contextual browser page titles in Support
- Clarification about announced changes to views sorting capabilities and pagination
- Removal of permanently deleted Ticket IDs
- Announcing side conversations in the context panel
- Announcing the Community dashboard and dataset for Zendesk in Explore
- Announcing the malware scanning feature
- Current and upcoming Zendesk betas
- Announcing an easier way to identify suspended users and unverified email addresses
- Changes to Message Sending on the WhatsApp Cloud API
- Announcing the agent connectivity feature for the Agent Statuses EAP
- Announcing improved readability of deal attributes in Sell
- Announcing all Support apps to be responsive by default
- Post Relate Community Event: Deep Dive on Messaging
- Announcing interface improvements to managing tickets in bulk
- Announcing one-step activation for the Zendesk Agent Workspace
- Announcing improved visibility of content blocks placement
- Announcing the replacement of all-time live metrics with time-bound metrics for Support tickets
- What's New quarterly roundup: May 2022
- Announcing new dataset selection page and terminology changes
- Announcing modernized field management for tickets, users, and organizations
- Announcing: Removal of basic authentication with Exchange/Office 365 (calendar) in Zendesk Sell
- Announcing: Removal of support for integrating Sell contacts with Microsoft Exchange
- Announcing lookup relationship fields for Support
- Community Event: Use Zendesk like a pro! Top tips from the Community Moderators!
- Announcing the rollback of Contact Details Updates in help center