Question
When sending notifications on WhatsApp, charges may apply. How can I view the details of my WhatsApp notification usage and related charges on my Zendesk bill?
Answer
Admins of a Meta Business Account can access the WhatsApp Business Account settings in Meta Business Manager.
To check your WhatsApp Business Account usage:
- Select the account under the WhatsApp Accounts section, then click WhatsApp Manager.
- After logging in to your WhatsApp Business Account, go to the Insights tab to view your usage information.
Disclaimer: This article is provided for instructional purposes only. Zendesk can't provide support for third-party apps. Reach out to Meta or review their documentation for more information.