Question
I want to turn off two-factor authentication for a number on a WhatsApp channel. How do I do this?
Answer
- Sign in to your Meta account and open your company portfolio.
- Select the WhatsApp Business account you want to manage, then click WhatsApp Manager.
- Go to Two-step verification. Select the number, then click Turn off two-step verification.
You will receive an email to confirm that you want to turn off two-step verification for that number.
Disclaimer: This article is provided for instructional purposes only. Zendesk cannot provide support for third-party apps. Reach out to Meta or review their documentation for more information.