Setting up Talk
- Configuring quality of service (QoS) settings for Talk on Windows domains
- Adding a Talk digital line and call button
- Best practices for call recording
- Determining your Zendesk Talk staffing requirements
- Talk network requirements
- Giving agents access to Talk
- Preparing to use Talk
- Enabling Talk and configuring general settings
- Configuring voicemail options
- Adding Zendesk Talk numbers
- Adding an address in Zendesk Talk
- Standardizing your outbound caller ID
- Enabling customer callback (Talk Professional and Enterprise)
- Configuring Zendesk Talk settings for the Web Widget
- Setting up Talk numbers for multiple brands (Professional Add-on and Enterprise)
- Porting numbers for Zendesk Talk
- Configuring quality of service (QoS) settings for Talk on Windows domains
- Adding a Talk digital line and call button
- Best practices for call recording
- Determining your Zendesk Talk staffing requirements
- Talk network requirements
- Giving agents access to Talk
- Preparing to use Talk
- Enabling Talk and configuring general settings
- Configuring voicemail options
- Adding Zendesk Talk numbers
- Adding an address in Zendesk Talk
- Standardizing your outbound caller ID
- Enabling customer callback (Talk Professional and Enterprise)
- Configuring Zendesk Talk settings for the Web Widget
- Setting up Talk numbers for multiple brands (Professional Add-on and Enterprise)
- Porting numbers for Zendesk Talk