{"showBanner":false,"urlFilters":[],"type":"warning","title":"Service Incident","content":"We are investigating reports of customers being unable to use our Zendesk Widget for support. If you need urgent assistance, please reach out to serviceincident@zendesk.com. For more information,
Service Incident - April 11th, 2022 - Messaging | Multiple Pods - AnswerBot enabled on social channels
Service Incident - April 5th, 2022 - Apps Marketplace Unavailable
Service Incident - March 31st, 2022 - Agent Workspace | Multiple Pods - Instagram Messaging issues
Service Incident - March 30th, 2022 - Zendesk ZBot - support.zendesk.com Support widget issues
Service Incident - March 30th, 2022 - Support | Multiple Pods - Ticket submission issues
Scheduled Maintenance - April 15, 2022 - Pod 28 Database Maintenance
Unscheduled Maintenance - March 28-30, 2022 - WhatsApp Business API Clients
Service Incident - March 28th, 2022 - Talk | All Pods - Dropped calls
Service Incident - March 28th, 2022 - Explore | US Pods - Slowness and errors
Service Incident - March 28th, 2022 - Chat | Pod 29 - 502 Bad Gateway Errors
Service Incident - March 25th, 2022 - Support | Multiple Pods - Blank ticket screen issue
Service Incident - March 23, 2022 - Explore | US Pods - Delay in loading dashboards
Service Incident - March 22nd, 2022 - Talk | Call dropping in multiple pods
Scheduled Maintenance - April 24, 2022 - Chat & Agent Workspace | All customers
Service Incident - March 21, 2022 - Chat & Messaging | Pod 25 - Delay in Agent Workspace ticket creation
Service Incident - March 17th, 2022 - Explore Enterprise Only | All Pods - Inaccurate data in live agent status metrics and drill in
Service Incident - March 15th, 2022 - Agent Workspace | Pod 19 - Delayed messages and missed chats
[UPDATED] Scheduled Maintenances - April, 2022 - Multiple dates and Pods
Service Incident - March 10th, 2022 - Explore | US Pod based - Inability to load data
Service Incident - March 10th, 2022 - Chat & Messaging | Multiple Pods - Issues affecting ticket creation in Agent Workspace
Service Incident - March 3rd, 2022 - Chat | Multiple Pods - Agent Workspace disconnections and delays
Service Incident - February 24th, 2022 - Explore | US Pods - Errors when loading queries and dashboards
Service Incident - February 22nd, 2022 - Slack Partial Outage
Service Incident - February 18th, 2022 - Support | Pod 13 - Email and Ticket delays
Service Incident - February 17th, 2022 - Explore | US region - Dashboards not loading
[UPDATED] Scheduled Maintenance - March 21, 22 and 23 - WhatsApp Business API Clients
Service Incident - February 17th, 2022 - Support | Pod 17 - Errors with Views
Service Incident - February 15th, 2022 - Support | Multiple Pods - CDN Latency issues
[UPDATED] Scheduled Maintenance - March 13, 2022 - Pod 18 Database Maintenance
Service Incident - February 15th, 2022 - Social Messaging | Multiple Pods - Channel Framework Connector issues
Service Incident - April 11th, 2022 - Messaging | Multiple Pods - AnswerBot enabled on social channels
Service Incident - April 5th, 2022 - Apps Marketplace Unavailable
Service Incident - March 31st, 2022 - Agent Workspace | Multiple Pods - Instagram Messaging issues
Service Incident - March 30th, 2022 - Zendesk ZBot - support.zendesk.com Support widget issues
Service Incident - March 30th, 2022 - Support | Multiple Pods - Ticket submission issues
Scheduled Maintenance - April 15, 2022 - Pod 28 Database Maintenance
Unscheduled Maintenance - March 28-30, 2022 - WhatsApp Business API Clients
Service Incident - March 28th, 2022 - Talk | All Pods - Dropped calls
Service Incident - March 28th, 2022 - Explore | US Pods - Slowness and errors
Service Incident - March 28th, 2022 - Chat | Pod 29 - 502 Bad Gateway Errors
Service Incident - March 25th, 2022 - Support | Multiple Pods - Blank ticket screen issue
Service Incident - March 23, 2022 - Explore | US Pods - Delay in loading dashboards
Service Incident - March 22nd, 2022 - Talk | Call dropping in multiple pods
Scheduled Maintenance - April 24, 2022 - Chat & Agent Workspace | All customers
Service Incident - March 21, 2022 - Chat & Messaging | Pod 25 - Delay in Agent Workspace ticket creation
Service Incident - March 17th, 2022 - Explore Enterprise Only | All Pods - Inaccurate data in live agent status metrics and drill in
Service Incident - March 15th, 2022 - Agent Workspace | Pod 19 - Delayed messages and missed chats
[UPDATED] Scheduled Maintenances - April, 2022 - Multiple dates and Pods
Service Incident - March 10th, 2022 - Explore | US Pod based - Inability to load data
Service Incident - March 10th, 2022 - Chat & Messaging | Multiple Pods - Issues affecting ticket creation in Agent Workspace
Service Incident - March 3rd, 2022 - Chat | Multiple Pods - Agent Workspace disconnections and delays
Service Incident - February 24th, 2022 - Explore | US Pods - Errors when loading queries and dashboards
Service Incident - February 22nd, 2022 - Slack Partial Outage
Service Incident - February 18th, 2022 - Support | Pod 13 - Email and Ticket delays
Service Incident - February 17th, 2022 - Explore | US region - Dashboards not loading
[UPDATED] Scheduled Maintenance - March 21, 22 and 23 - WhatsApp Business API Clients
Service Incident - February 17th, 2022 - Support | Pod 17 - Errors with Views
Service Incident - February 15th, 2022 - Support | Multiple Pods - CDN Latency issues
[UPDATED] Scheduled Maintenance - March 13, 2022 - Pod 18 Database Maintenance
Service Incident - February 15th, 2022 - Social Messaging | Multiple Pods - Channel Framework Connector issues
