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Scheduled Maintenance - February 10-11, 2025 | Pods 13, 20, 25 - Database update
Edited Jan 15, 2025
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Service Incident - February 10th, 2025
Edited Feb 10, 2025
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Service Incident - February 7th, 2025
Edited Feb 07, 2025
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Service Incident - February 5th, 2025
Edited Feb 05, 2025
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Service Incident - February 1, 2025 - Pod 26 | Support - Access issues for archived tickets
Edited Feb 06, 2025
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Service Incident - January 31, 2025 - Support | All Pods - Users appearing suspended incorrectly
Edited Feb 12, 2025
0 votes · 1 comment
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Edited Jan 29, 2025
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Service Incident - January 13, 2025 - Messaging | Pod 17 - Messaging Triggers not executing
Edited Jan 29, 2025
0 votes · 1 comment
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Service Incident - December 16, 2024 - Tymeshift and Workforce Management Access Issues
Edited Dec 20, 2024
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Service Incident - December 12, 2024 - Zendesk AI | All Pods - Degraded Zendesk AI Functionality
Edited Dec 20, 2024
0 votes · 1 comment
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Edited Dec 19, 2024
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Service Incident - December 9, 2024 - All Pods | Issues with Multi-Brand Ticket Creation
Edited Dec 17, 2024
0 votes · 2 comments
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Service Incident - December 6, 2024 - All Pods | Mobile SDK 400 errors
Edited Dec 20, 2024
0 votes · 1 comment
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Service Incident - December 4, 2024 - Support | All Pods - Side conversations loading error
Edited Jan 07, 2025
1 vote · 1 comment
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Service Incident - December 3, 2024 - Explore | EU - Explore 5xx level errors and access issues
Edited Dec 09, 2024
0 votes · 1 comment
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Edited Jan 07, 2025
0 votes · 1 comment
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Service Incident - November 25th, 2024 - Guide | All Pods - Article publishing errors
Edited Dec 05, 2024
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Service Incident - November 24, 2024 - SunCo | Pod 17 - Performance Issues in Sunshine Conversations
Edited Dec 04, 2024
0 votes · 1 comment
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Edited Dec 04, 2024
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Edited Dec 04, 2024
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Service Incident - November 15, 2024 - Support | Pods 25, 30 - SLA Performance Issues
Edited Dec 04, 2024
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Service Incident - November 14, 2024 - Network errors accessing Explore dashboards and reports
Edited Dec 03, 2024
1 vote · 1 comment
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Edited Nov 21, 2024
0 votes · 1 comment
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Edited Nov 13, 2024
0 votes · 1 comment
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Service Incident - October 31, 2024 - Talk | Multiple Pods - Call recordings missing from tickets
Edited Nov 18, 2024
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Scheduled Maintenance - November 14, 2024 | All Pods - Twitter integrations
Edited Oct 31, 2024
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Service Incident - October 28, 2024 - Explore | Multiple Pods - Dashboard and report loading errors
Edited Nov 14, 2024
1 vote · 1 comment
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Service Incident - October 16, 2024 - Support | Pod 29 - Inbound email delays
Edited Nov 01, 2024
0 votes · 1 comment
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Service Incident - October 14, 2024 - AMER Pods - Explore, Dashboard Scheduling & Sharing
Edited Oct 30, 2024
0 votes · 1 comment
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Scheduled Maintenance - November 5 & 6, 2024 | All Pods - Explore
Edited Oct 23, 2024
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