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Scheduled Maintenance - Pod 26 Database Upgrade - November 6 & December 4, 2021
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Scheduled Maintenance - November 8-11, 2021 - WhatsApp Business API Clients
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Service Incident - December 3rd, 2021
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Service Incident - November 23rd, 2021
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Service Incident - November 23rd, 2021
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Service Incident - November 17th, 2021 - Sell not processing some notifications
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Emergency Maintenance - Pod 25 Database Upgrade - November 20, 2021
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Service Incident - November 15th, 2021 - Talk Canadian Phone Numbers - Inbound and Outbound Call Issues
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Service Incident - November 15th, 2021 - Account Service in Pod 17 is being CPU throttled
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Service Incident - November 9, 2021 - Data delays in Explore Dashboards (non-EU customers)
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Service Incident - November 8, 2021 - Pod 25 - Chat/Messaging delays in Agent Workspace
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Emergency Maintenance - November 4th, 2021 - Z Bot
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Service Incident - October 25th, 2021 - Zendesk's customer support widget unavailable in support.zendesk.com and other products
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Service Incident - October 25th, 2021 - Channels Framework errors
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Service Incident - October 21st, 2021 - Sunshine Conversations Messaging Delivery Issues
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Service Incident - September 24th, 2020 - Sell Access Issues
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Service Incident - September 29th, 2020 - Explore Access Issue
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Scheduled Maintenance - DNS Maintenance - October 18 - 22, 2020
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Service Incident - October 8th, 2020 - Explore Queries Library failing to load
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Service Incident - October 9th, 2020 - Explore Queries Library failing to load
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Service Incident - October 23rd, 2020 - Cannot save Accounts Settings in Support
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Scheduled Maintenance - Networking Configuration Change - November 14-15 & 21-22, 2020
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Service Incident - October 27th, 2020 - Existing Chat accounts appearing as new Chat accounts
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Scheduled Maintenance - November 16-17, 18-19, 2020 - Support Social Messaging Add-on - WhatsApp API Client Upgrade
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Service Incident - October 31st, 2020 - Talk and Agent Collision Issues
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Service Incident - November 4th, 2020 - Side Conversation Message delays
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Scheduled Maintenance - November 7, 2020 - Support, Guide, Chat Account and Subscription settings - All Pods
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Service Incident - November 16th, 2020 - Server errors in Side Conversations
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Service Incident - December 9th, 2020 - Tickets are not created in Zendesk for some customers
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Service Incident - December 16th, 2020 - Side Conversations errors
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Scheduled Maintenance - Pod 26 Database Upgrade - November 6 & December 4, 2021
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Scheduled Maintenance - November 8-11, 2021 - WhatsApp Business API Clients
-
Service Incident - December 3rd, 2021
-
Service Incident - November 23rd, 2021
-
Service Incident - November 23rd, 2021
-
Service Incident - November 17th, 2021 - Sell not processing some notifications
-
Emergency Maintenance - Pod 25 Database Upgrade - November 20, 2021
-
Service Incident - November 15th, 2021 - Talk Canadian Phone Numbers - Inbound and Outbound Call Issues
-
Service Incident - November 15th, 2021 - Account Service in Pod 17 is being CPU throttled
-
Service Incident - November 9, 2021 - Data delays in Explore Dashboards (non-EU customers)
-
Service Incident - November 8, 2021 - Pod 25 - Chat/Messaging delays in Agent Workspace
-
Emergency Maintenance - November 4th, 2021 - Z Bot
-
Service Incident - October 25th, 2021 - Zendesk's customer support widget unavailable in support.zendesk.com and other products
-
Service Incident - October 25th, 2021 - Channels Framework errors
-
Service Incident - October 21st, 2021 - Sunshine Conversations Messaging Delivery Issues
-
Service Incident - September 24th, 2020 - Sell Access Issues
-
Service Incident - September 29th, 2020 - Explore Access Issue
-
Scheduled Maintenance - DNS Maintenance - October 18 - 22, 2020
-
Service Incident - October 8th, 2020 - Explore Queries Library failing to load
-
Service Incident - October 9th, 2020 - Explore Queries Library failing to load
-
Service Incident - October 23rd, 2020 - Cannot save Accounts Settings in Support
-
Scheduled Maintenance - Networking Configuration Change - November 14-15 & 21-22, 2020
-
Service Incident - October 27th, 2020 - Existing Chat accounts appearing as new Chat accounts
-
Scheduled Maintenance - November 16-17, 18-19, 2020 - Support Social Messaging Add-on - WhatsApp API Client Upgrade
-
Service Incident - October 31st, 2020 - Talk and Agent Collision Issues
-
Service Incident - November 4th, 2020 - Side Conversation Message delays
-
Scheduled Maintenance - November 7, 2020 - Support, Guide, Chat Account and Subscription settings - All Pods
-
Service Incident - November 16th, 2020 - Server errors in Side Conversations
-
Service Incident - December 9th, 2020 - Tickets are not created in Zendesk for some customers
-
Service Incident - December 16th, 2020 - Side Conversations errors
