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Security and user access in Zendesk Support
Using comment flags to help defend against email spoofing
Edited Nov 06, 2024
0 votes · 0 comments
0
Votes
0
Comments
Removing personally identifiable information from the audit log
Edited Oct 04, 2024
1 vote · 0 comments
1
Vote
0
Comments
Security resources for Zendesk Support
Edited Nov 11, 2024
1 vote · 1 comment
1
Vote
1
Comment
Privacy and data protection law resources for Support
Edited Jun 21, 2024
2 votes · 1 comment
2
Votes
1
Comment
Viewing the audit log for changes to your account
Edited Jul 25, 2024
28 votes · 95 comments
28
Votes
95
Comments
Checking devices and applications that accessed your account
Edited Oct 11, 2024
10 votes · 15 comments
10
Votes
15
Comments
Enabling anyone to submit tickets
Edited Jun 21, 2024
11 votes · 43 comments
11
Votes
43
Comments
Permitting only users with approved email addresses to submit tickets
Edited Jun 21, 2024
5 votes · 20 comments
5
Votes
20
Comments
Permitting only added users to submit tickets
Edited Jun 21, 2024
5 votes · 16 comments
5
Votes
16
Comments
Edited Jun 21, 2024
4 votes · 22 comments
4
Votes
22
Comments
Understanding how changing the Help Center subdomain affects SSL
Edited Jun 21, 2024
4 votes · 0 comments
4
Votes
0
Comments
Authenticating incoming email (SPF, DKIM, DMARC)
Edited Jun 21, 2024
14 votes · 9 comments
14
Votes
9
Comments
Adding a credit card identification field (last four digits)
Edited Nov 11, 2024
5 votes · 0 comments
5
Votes
0
Comments
Automatically redacting credit card numbers from tickets
Edited Jan 14, 2025
10 votes · 19 comments
10
Votes
19
Comments
Managing access to the Zendesk API
Edited Feb 10, 2025
21 votes · 20 comments
21
Votes
20
Comments
Using OAuth authentication with your application
Edited Jan 08, 2025
21 votes · 58 comments
21
Votes
58
Comments
Getting an OAuth access token for testing purposes
Edited Jan 10, 2025
7 votes · 0 comments
7
Votes
0
Comments