{"showBanner":true,"urlFilters":["/community/"],"type":"success","title":"Zendesk User Groups have launched!","content":"Connect, learn, and share with users like you. ","linkURL":"https://usergroups.zendesk.com/about/about-user-groups/","linkText":"Click here to learn more."}
Logo
Community
English (US)
languages
Deutsch Español Français Italiano 日本語 한국어 Português do Brasil 简体中文
Current: English (US)
Sign in
  1. Zendesk help
  2. Support
  3. Using Support ticketing system
  4. Security and user access in Zendesk Support
  1. Zendesk help
  2. Support
  3. Using Support ticketing system
  4. Security and user access in Zendesk Support

Security and user access in Zendesk Support

  • Using comment flags to help defend against email spoofing
  • Removing personally identifiable information from the audit log
  • Security resources for Zendesk Support
  • Privacy and data protection law resources for Support
  • Viewing the audit log for changes
  • Checking devices and applications that accessed your account
  • Enabling anyone to submit tickets
  • Permitting only users with approved email addresses to submit tickets
  • Permitting only added users to submit tickets
  • Managing end user settings
  • Understanding how changing the Help Center subdomain affects SSL
  • Replacing your current SSL certificate
  • Authenticating incoming email (SPF, DKIM, DMARC)
  • Understanding the sender authentication flag
  • Adding a PCI-compliant credit card field
  • Automatically redacting credit card numbers from tickets
  • Generating a new API token
  • Using OAuth authentication with your application
  • Getting an OAuth access token for testing purposes
  • Using comment flags to help defend against email spoofing
  • Removing personally identifiable information from the audit log
  • Security resources for Zendesk Support
  • Privacy and data protection law resources for Support
  • Viewing the audit log for changes
  • Checking devices and applications that accessed your account
  • Enabling anyone to submit tickets
  • Permitting only users with approved email addresses to submit tickets
  • Permitting only added users to submit tickets
  • Managing end user settings
  • Understanding how changing the Help Center subdomain affects SSL
  • Replacing your current SSL certificate
  • Authenticating incoming email (SPF, DKIM, DMARC)
  • Understanding the sender authentication flag
  • Adding a PCI-compliant credit card field
  • Automatically redacting credit card numbers from tickets
  • Generating a new API token
  • Using OAuth authentication with your application
  • Getting an OAuth access token for testing purposes
Zendesk 989 Market St., San Francisco, CA 94103 Privacy Policy | Terms & Conditions | Cookie Notice | | System Status
Powered by Zendesk