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Setting up and using Text


Getting started with Text

What's my plan? Zendesk Talk allows you to respond to inbound text messages, automate alerts, or send proactive ...

Edited Dec 18, 2024

7 votes  ·  27 comments

7

Votes

27

Comments


Zendesk Text number availability and pricing

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Edited Jan 22, 2025

12 votes  ·  10 comments

12

Votes

10

Comments


Adding and managing Text numbers

What's my plan? Use this article to help you add a number to use for text support. For an overview of how to ...

Edited Jun 21, 2024

4 votes  ·  15 comments

4

Votes

15

Comments


Automating SMS support with ticket triggers that send texts

What's my plan? Important: You are responsible for using the call and text features in Zendesk Talk in com...

Edited Nov 05, 2024

2 votes  ·  9 comments

2

Votes

9

Comments


Reviewing Text history (Talk Team and Advanced)

What's my plan? You can review the transactions and message information associated with your Text account by ...

Edited Aug 05, 2024

4 votes  ·  5 comments

4

Votes

5

Comments


Using Text notifications with triggers: Recipes and tips

What's my plan? Important: You are responsible for using the call and text features in Zendesk T...

Edited Jun 21, 2024

18 votes  ·  31 comments

18

Votes

31

Comments


Registering to use A2P 10DLC for text messaging

What's my plan? A2P 10DLC (Application-to-Person 10-Digit Long Code) was designed as a messaging solution that enabl...

Edited Jan 21, 2025

2 votes  ·  15 comments

2

Votes

15

Comments