AI agent basics

About AI agents

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus AI agents are the next...

Edited May 07, 2025

21 votes  ·  0 comments

21

Votes

0

Comments

Monitoring automated resolution usage

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus You can track your auto...

Edited May 07, 2025

1 vote  ·  0 comments

1

Vote

0

Comments

AI agent resources

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus This article con...

Edited May 08, 2025

11 votes  ·  10 comments

11

Votes

10

Comments

Getting started with AI agents - Essential

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Live c...

Edited May 07, 2025

5 votes  ·  0 comments

5

Votes

0

Comments

Understanding chatbot options in your Zendesk account

This functionality is part of AI agents. When a customer needs help, they want it ASAP, but most organizations do...

Edited Feb 04, 2025

0 votes  ·  6 comments

0

Votes

6

Comments

Understanding everywhere you can use AI agents

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus This functionality is...

Edited May 07, 2025

2 votes  ·  13 comments

2

Votes

13

Comments

About automated resolutions for AI agents

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Automated resolu...

Edited May 08, 2025

19 votes  ·  13 comments

19

Votes

13

Comments

Managing your automated resolutions

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus This function...

Edited May 12, 2025

8 votes  ·  0 comments

8

Votes

0

Comments

Turning off automated resolution features

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus This functionality ...

Edited May 07, 2025

0 votes  ·  4 comments

0

Votes

4

Comments

Moving to automated resolutions from existing bot pricing plans

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus The automated resolu...

Edited May 07, 2025

9 votes  ·  0 comments

9

Votes

0

Comments

About Answer Bot resolutions (Legacy Support and Support Suite plans)

What's my plan? Support Team, Professional, or Enterprise As of November 6, 2024, legacy Support and ...

Edited May 07, 2025

5 votes  ·  9 comments

5

Votes

9

Comments