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Working with articles in the knowledge base
Creating a ticket from a comment on a knowledge base article
Edited Jun 21, 2024
5 votes · 7 comments
5
Votes
7
Comments
Permanently deleting a knowledge base article
Edited Jun 21, 2024
2 votes · 3 comments
2
Votes
3
Comments
Help center editor toolbar reference
Edited Jun 21, 2024
4 votes · 20 comments
4
Votes
20
Comments
Changing the author for an article
Edited Jul 12, 2024
4 votes · 15 comments
4
Votes
15
Comments
Adding and formatting tables in help center articles
Edited Jun 21, 2024
9 votes · 44 comments
9
Votes
44
Comments
Viewing article revisions and restoring a previous version
Edited Feb 07, 2025
7 votes · 23 comments
7
Votes
23
Comments
Keyboard shortcuts for formatting knowledge base articles
Edited Mar 21, 2023
8 votes · 5 comments
8
Votes
5
Comments
Using labels on your help center articles
Edited Dec 05, 2024
8 votes · 64 comments
8
Votes
64
Comments
Inserting and editing links in articles
Edited Jun 21, 2024
6 votes · 67 comments
6
Votes
67
Comments
Inserting images in articles and content blocks
Edited Oct 01, 2024
4 votes · 29 comments
4
Votes
29
Comments
Inserting videos in articles and content blocks
Edited Dec 06, 2024
10 votes · 48 comments
10
Votes
48
Comments
Viewing article events in History view
Edited Jul 19, 2024
6 votes · 11 comments
6
Votes
11
Comments
Keyboard shortcuts for the article source code editor
Edited Jun 11, 2024
1 vote · 8 comments
1
Vote
8
Comments
Placing articles in multiple sections with article multiplacement (EAP)
Edited Sep 26, 2024
0 votes · 31 comments
0
Votes
31
Comments
Using the new article editor with generative AI article summaries (EAP)
Edited Nov 12, 2024
5 votes · 5 comments
5
Votes
5
Comments