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Working with articles in the knowledge base
5 strategies for building up your help center content for AI
Edited Aug 30, 2024
1 vote · 2 comments
1
Vote
2
Comments
Creating and editing articles in the knowledge base
Edited Feb 07, 2025
32 votes · 51 comments
32
Votes
51
Comments
Previewing articles as you edit in the knowledge base
Edited Dec 05, 2024
0 votes · 2 comments
0
Votes
2
Comments
Using generative AI to expand and enhance help center content
Edited Sep 12, 2024
3 votes · 6 comments
3
Votes
6
Comments
Working with attachments in the media library
Edited Jul 12, 2024
1 vote · 9 comments
1
Vote
9
Comments
Edited Jul 12, 2024
0 votes · 12 comments
0
Votes
12
Comments
Supported help center styles for third-party document types
Edited Jun 21, 2024
1 vote · 0 comments
1
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0
Comments
Resources for reusing content with content blocks
Edited Dec 04, 2024
6 votes · 41 comments
6
Votes
41
Comments
Creating and inserting reusable information with content blocks
Edited Nov 25, 2024
0 votes · 58 comments
0
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58
Comments
Edited Oct 09, 2024
0 votes · 8 comments
0
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8
Comments
Removing content blocks from articles and your help center
Edited Oct 09, 2024
1 vote · 3 comments
1
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3
Comments
Viewing the content blocks list
Edited Oct 09, 2024
0 votes · 0 comments
0
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0
Comments
Viewing content tags and tagged content
Edited Jun 21, 2024
0 votes · 1 comment
0
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1
Comment
Creating content tags for content collections
Edited Jun 21, 2024
0 votes · 1 comment
0
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1
Comment
Creating accessible help center content
Edited Jun 21, 2024
0 votes · 0 comments
0
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0
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Working with images in the media library
Edited Oct 15, 2024
1 vote · 44 comments
1
Vote
44
Comments
Edited Jul 12, 2024
6 votes · 38 comments
6
Votes
38
Comments
Adding content tags to group related articles
Edited Jul 12, 2024
0 votes · 19 comments
0
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19
Comments
Edited Jun 21, 2024
2 votes · 3 comments
2
Votes
3
Comments
Allowing agents to update content blocks
Edited Jun 21, 2024
0 votes · 5 comments
0
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5
Comments
Using content blocks in translated articles
Edited Jun 21, 2024
2 votes · 5 comments
2
Votes
5
Comments
Scheduling articles for publishing and unpublishing
Edited Feb 07, 2025
4 votes · 6 comments
4
Votes
6
Comments
Working with drafts in the knowledge base
Edited Nov 12, 2024
2 votes · 8 comments
2
Votes
8
Comments
Edited Jan 13, 2025
2 votes · 12 comments
2
Votes
12
Comments
Reviewing articles to archive in Content Cues
Edited Jan 13, 2025
0 votes · 0 comments
0
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0
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Reviewing articles in Content Cues
Edited Jan 13, 2025
0 votes · 5 comments
0
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5
Comments
Reviewing suggested support topics in Content Cues
Edited Jan 13, 2025
2 votes · 15 comments
2
Votes
15
Comments
Dismissing Content Cues to tidy up the suggestion list
Edited Jan 13, 2025
2 votes · 9 comments
2
Votes
9
Comments
Verifying articles that need review
Edited Jan 02, 2025
2 votes · 31 comments
2
Votes
31
Comments
Edited Jul 12, 2024
2 votes · 16 comments
2
Votes
16
Comments