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Setting up Agent Workspace
Documentation resources for the Zendesk Agent Workspace
Edited Jul 04, 2024
4 votes · 12 comments
4
Votes
12
Comments
Resources for upgrading to the Zendesk Agent Workspace
Edited Dec 19, 2024
5 votes · 25 comments
5
Votes
25
Comments
Migrating to the Zendesk Agent Workspace
Edited Dec 19, 2024
0 votes · 12 comments
0
Votes
12
Comments
Activating and deactivating the Zendesk Agent Workspace
Edited Jun 21, 2024
0 votes · 26 comments
0
Votes
26
Comments
Evaluating your account for upgrading to the Zendesk Agent Workspace
Edited Dec 18, 2024
0 votes · 16 comments
0
Votes
16
Comments
Optimizing the Zendesk Agent Workspace
Edited Oct 30, 2024
5 votes · 2 comments
5
Votes
2
Comments
Using the Chat dashboard with the Zendesk Agent Workspace
Edited Jun 21, 2024
3 votes · 10 comments
3
Votes
10
Comments
Managing agent groups in the Zendesk Agent Workspace
Edited Jun 21, 2024
1 vote · 14 comments
1
Vote
14
Comments
Limitations in the Zendesk Agent Workspace
Edited Jan 31, 2025
10 votes · 61 comments
10
Votes
61
Comments
Configuring the context panel in the Zendesk Agent Workspace
Edited Jan 30, 2025
0 votes · 24 comments
0
Votes
24
Comments
Configuring the knowledge section in the context panel
Edited Feb 10, 2025
0 votes · 2 comments
0
Votes
2
Comments
Activating focus mode for voice and chat in the Zendesk Agent Workspace
Edited Jun 21, 2024
1 vote · 43 comments
1
Vote
43
Comments
Edited Dec 19, 2024
44 votes · 164 comments
44
Votes
164
Comments