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Ticket management


Understanding and managing suspended tickets and spam

What's my plan? Email sent to Zendesk Support can be suspended or rejected. Suspended emails are ...

Edited Oct 18, 2024

38 votes  ·  44 comments

38

Votes

44

Comments


Rendering URIs in comments as links automatically

What's my plan? Quick Look: Admin Center > Objects and rules > Tickets > Settings Administrators can make certai...

Edited Jun 21, 2024

3 votes  ·  0 comments

3

Votes

0

Comments


Turning on text conversion to emoji in ticket comments

What's my plan? Quick Look: Admin Center > Objects and rules > Tickets > Settings You c...

Edited Jun 21, 2024

3 votes  ·  2 comments

3

Votes

2

Comments