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Viewing and using dashboards
Understanding Explore dashboards
Edited Nov 27, 2024
5 votes · 16 comments
5
Votes
16
Comments
Overview of the Intelligent triage dashboard
Edited Sep 24, 2024
0 votes · 1 comment
0
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1
Comment
Viewing Explore dashboard information and activity
Edited Nov 12, 2024
2 votes · 5 comments
2
Votes
5
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Overview of the Zendesk Support dashboard
Edited Jun 21, 2024
12 votes · 7 comments
12
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7
Comments
Overview of the Zendesk Guide dashboard
Edited Feb 07, 2025
4 votes · 7 comments
4
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7
Comments
Overview of the Zendesk Talk dashboard
Edited Jun 21, 2024
3 votes · 0 comments
3
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0
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Overview of the Zendesk Chat dashboard
Edited Jun 21, 2024
4 votes · 0 comments
4
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0
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Overview of the Zendesk Messaging dashboard
Edited Jun 21, 2024
1 vote · 2 comments
1
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2
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Overview of the Zendesk Answer Bot dashboard for autoreplies and bot builder
Edited Aug 21, 2024
0 votes · 4 comments
0
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4
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Overview of the Generative AI Agent Tools dashboard
Edited Jun 21, 2024
0 votes · 2 comments
0
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2
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Overview of the Explore live dashboard
Edited Aug 22, 2024
7 votes · 49 comments
7
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49
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Overview of the Explore live performance data by channel dashboard
Edited Sep 10, 2024
0 votes · 0 comments
0
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0
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Overview of the omnichannel routing queues live monitoring dashboard
Edited Nov 06, 2024
1 vote · 4 comments
1
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4
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Overview of the omnichannel agent state and activity dashboard
Edited Jun 21, 2024
0 votes · 1 comment
0
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1
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Edited Nov 04, 2024
2 votes · 2 comments
2
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2
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Interacting with Explore dashboards
Edited Nov 04, 2024
5 votes · 0 comments
5
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0
Comments
Seeing live agent status and activities with Explore
Edited Nov 04, 2024
6 votes · 56 comments
6
Votes
56
Comments
Seeing live agent status with Explore: Use cases
Edited Nov 04, 2024
0 votes · 4 comments
0
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4
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Exporting dashboard tabs and reports
Edited Dec 10, 2024
1 vote · 8 comments
1
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8
Comments
Exporting datasets from Explore
Edited Jan 21, 2025
3 votes · 22 comments
3
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22
Comments
Understanding discrepancies between the Talk Live calls dashboard and the Explore live dashboard
Edited Jun 21, 2024
1 vote · 5 comments
1
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5
Comments
Discrepancies between Guide and Google Analytics data in Explore
Edited Jun 21, 2024
1 vote · 1 comment
1
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1
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Understanding discrepancies between Explore reports and exports
Edited Jun 21, 2024
0 votes · 0 comments
0
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0
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