Chat accounts and billing
Articles about Zendesk Chat billing questions and authentication issues
- I am unable to transfer Chat admin permissions to another user
- Can I cancel my Support account but keep my associated Chat account?
- What is the difference between Support business hours and Chat operating hours?
- Can I integrate multiple Chat accounts into one Support account?
- I cannot enable Chat for new agents and are being told we do not have enough licenses
- Can I have a Chat-only agent using Agent Workspace?
- How do I create a Chat-only agent when I have a Support subscription?
- Do I need an agent seat to manage the admin settings of my Chat account?
- Why do I get a blank screen when trying to load Zendesk Chat?
- How do Chat-only agents log in to Chat?
- Zendesk Chat asking for username and password
- Can my agents have separate roles in Chat and Support?
- How do I cancel my Zendesk Chat subscription?
- How do I reset my Zendesk Chat password?
- When is my live chat option available to my customers?
- I am unable to transfer Chat admin permissions to another user
- Can I cancel my Support account but keep my associated Chat account?
- What is the difference between Support business hours and Chat operating hours?
- Can I integrate multiple Chat accounts into one Support account?
- I cannot enable Chat for new agents and are being told we do not have enough licenses
- Can I have a Chat-only agent using Agent Workspace?
- How do I create a Chat-only agent when I have a Support subscription?
- Do I need an agent seat to manage the admin settings of my Chat account?
- Why do I get a blank screen when trying to load Zendesk Chat?
- How do Chat-only agents log in to Chat?
- Zendesk Chat asking for username and password
- Can my agents have separate roles in Chat and Support?
- How do I cancel my Zendesk Chat subscription?
- How do I reset my Zendesk Chat password?
- When is my live chat option available to my customers?