Messaging documentation

Zendesk messaging

• Web and mobile messaging resources
• About messaging
• Messaging vs. live chat: Which is right for you?
• Messaging deployment guide: Introduction
• Designing your messaging customer experience

See all 35 articles

Third party and social messaging channels

• About messaging channels for the Zendesk Agent Workspace
• Adding Facebook Messenger channels to the Zendesk Agent Workspace
• Adding Twitter DM channels to the Zendesk Agent Workspace
• Adding WhatsApp channels to the Zendesk Agent Workspace
• Adding WeChat channels to the Zendesk Agent Workspace

See all 20 articles