Using messaging
Zendesk messaging
- Zendesk messaging resources
- About messaging
- Messaging vs. live chat: Which is right for you?
- Conversational styles in messaging
- Configuring the live chat conversational style
Third party and social messaging channels
- Social and third-party messaging resources
- Using WhatsApp template messages to bypass the 24-hour rule
- Adding Facebook Messenger channels
- Adding X (formerly Twitter) Direct Messages channels
- Adding WhatsApp social messaging channels