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Web Widget documentation

Setting up Web Widget to add messaging to your website or help center

What's my plan? Suite Any plan This article is for customers who want to use messaging in an ...

Edited Mar 19, 2025

0 votes  ·  28 comments

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Viewing and configuring Web Widget settings

What's my plan? Suite Any plan This article applies to the Web Widget for messaging. If you're usin...

Edited Mar 19, 2025

0 votes  ·  2 comments

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Configuring the name and appearance of the Web Widget

What's my plan? Suite Any plan Note: This article applies to accounts using the messaging Web Widget...

Edited Mar 19, 2025

4 votes  ·  55 comments

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Installing the Web Widget for messaging

What's my plan? Suite Any plan Note: This article applies to accounts using the Web Widget for messa...

Edited Mar 19, 2025

3 votes  ·  12 comments

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Adding Web Widget to multiple brands

What's my plan? Suite Any plan This article applies to accounts using Web Widget for messaging. If ...

Edited Mar 19, 2025

0 votes  ·  3 comments

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Comparing the Zendesk Web Widgets

What's my plan? Suite Any plan The messaging Web Widget lets you embed messaging functionality in your...

Edited Mar 19, 2025

3 votes  ·  17 comments

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Understanding user authentication for messaging

What's my plan? Suite Any plan When you provide conversational support, users might try to carry on a ...

Edited Mar 19, 2025

0 votes  ·  0 comments

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Setting up user authentication for messaging

What's my plan? Suite Any plan When you provide conversational support, users might try to carry on a ...

Edited Mar 19, 2025

13 votes  ·  158 comments

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Using messaging metadata with the Zendesk Web Widget and SDKs

What's my plan? Suite Any plan Messaging metadata uses conversation fields and conversation tags (also...

Edited Mar 19, 2025

1 vote  ·  22 comments

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Notifying end users of legal terms in Zendesk's web-based widgets

What's my plan? Suite Any plan Some jurisdictions may require that you provide notice to end users of ...

Edited Mar 19, 2025

0 votes  ·  0 comments

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Embedding the Web Widget in your SharePoint site

What's my plan? Suite Any plan Support Any plan This article explains how to embed the Zende...

Edited Mar 19, 2025

0 votes  ·  2 comments

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Setting up Web Widget for messaging in accounts created before November 2021

What's my plan? Suite Any plan This article is for customers who want to use messaging in an account...

Edited Mar 19, 2025

6 votes  ·  101 comments

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