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Working with users and workspaces in Zendesk QA


Managing users and workspaces in Zendesk QA

What's my plan? Add-on Quality Assurance (QA) or Workforce Engagement Management (WEM) Users are autom...

Edited Feb 12, 2025

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Creating multiple scorecards

What's my plan? Add-on Quality Assurance (QA) or Workforce Engagement Management (WEM) Zendesk QA allows A...

Edited Feb 12, 2025

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Setting a performance reporting threshold in Zendesk QA

What's my plan? Add-on Quality Assurance (QA) or Workforce Engagement Management (WEM) Admins, accoun...

Edited Feb 12, 2025

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Deleting a Zendesk QA workspace

What's my plan? Add-on Quality Assurance (QA) or Workforce Engagement Management (WEM) Admins, Account Man...

Edited Feb 12, 2025

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Comparing reviews across Zendesk QA workspaces

What's my plan? Add-on Quality Assurance (QA) or Workforce Engagement Management (WEM) This article descri...

Edited Feb 12, 2025

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Selecting the default reviewee

What's my plan? Add-on Quality Assurance (QA) or Workforce Engagement Management (WEM) This article descri...

Edited Feb 12, 2025

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Managing groups in Zendesk QA

What's my plan? Add-on Quality Assurance (QA) or Workforce Engagement Management (WEM) This article descri...

Edited Feb 12, 2025

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Deciding on one or multiple workspaces

What's my plan? Add-on Quality Assurance (QA) or Workforce Engagement Management (WEM) This article helps ...

Edited Feb 12, 2025

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