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Receiving and giving feedback with Zendesk QA
Accessing and using Zendesk QA as an agent
Edited Feb 12, 2025
2 votes · 2 comments
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Using Zendesk QA as a Reviewer
Edited Feb 12, 2025
0 votes · 0 comments
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Managing received and given reviews
Edited Feb 12, 2025
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Edited Feb 12, 2025
0 votes · 0 comments
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Setting up assignments in Zendesk QA
Edited Feb 12, 2025
0 votes · 0 comments
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Setting up calibration in Zendesk QA
Edited Feb 12, 2025
0 votes · 1 comment
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Edited Feb 12, 2025
0 votes · 0 comments
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Edited Feb 12, 2025
0 votes · 0 comments
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Allowing reviewers to replace conversations in assignments
Edited Feb 12, 2025
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Reassigning, replacing or removing conversations in assignments
Edited Feb 12, 2025
0 votes · 2 comments
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