How can I set chat conversation header title as an end-user name without using pre-chat form dynamically?
- I want to set the end-user name as per my website logged-in user name.
- I have set the end user name through the
zE('webWidget', 'prefill', {
name: {
value: 'isamu',
readOnly: true // optional
}});
- This code set the name only in the conversation but not set as a conversation header title. And this should be changed through the code or dynamically not manually.
-
Hi Janki!
The way to do this would be to authenticate your Chat users in one of the following manners:
Enabling authenticated visitors in the Chat widget
Enabling authenticated visitors in Web Widget (Classic)We can't help directly with any custom code, but if you run into issues implementing, please message us, we'll help as much as we can!
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