Channel query in Requests API
Respondidas
Publicado 21 abr 2022
Currently looking to use the `query` param in the Requests API (/api/v2/requests) to ONLY return tickets created using a specific channel (for example: "native_messaging". Is that possible? Not sure how to use zendesk query in this case since it's a nested data object
The response would normally look something like this:
{
...
"via": { "channel": "native_messaging" }
}
I've tried the following but none seem to work:
- /api/v2/requests.json?query=via:channel=messaging
- /api/v2/requests.json?query=via:messaging
- /api/v2/requests.json?query=channel:messaging
Thanks in advance for any help!
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