How can I bulk import articles from csv or excel files into zendesk guide?


4 Comentarios

  • Jahn Bronilla
    Community Moderator
    Zendesk Luminary

    I also want to know if this is available to Zendesk guide as I recently transferred over a hundred articles to guide. 

  • Arianne Batiles
    Zendesk Customer Care

    Hi Eduardo Cunha and Jahn Bronilla,

    While we don't have a native functionality for this, you can either avail the services from our paid professional services team and help you with your migration or use Help Desk Migration app found in our app marketplace. 

    There are also some app recommendations you can find In the comments section of this article, Please note; however, that for apps created outside Zendesk, we cannot control the quality of the code, nor support or troubleshoot it. For any performance issues, we suggest contacting the developer from the same location you downloaded the app. 

  • Elina

    Hello, is it still not a native functionality? Thank you in advance! 

  • Mike DR
    Zendesk Customer Care
    Hi Elina!

    Hope you're doing well! Not of the moment but we will keep you updated once it becomes available.

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