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Adding a custom line below our default signature
Respondidas
Publicado 09 ago 2023
We are using the default signature across all of our agents but we'd like to be able to add a line below that, for example, when we have future out-of-office dates.
Is this possible, on a agent by agent basis? Allow each agent to add a signature line?
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4
4 comentarios
Jahn
Marc Dufour - Agent can actually add out of office alert below agents signature (they can do it on their end) under signature field in the user profile.
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Marc Dufour
Thank you Jahn, we already are using a default signature in that field.
How do you append to this on a per-agent basis?
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Marc Dufour
Tested and I see you can simply add text after or before the other text and it will add it to your email.
Example,
results in
Marc Dufour
xxxx Customer Support
OOO Aug 23-25
Support: NA: phonenumbers
Online Support: URL
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Jahn
Marc Dufour - thats correct mate. You can instruct your agents as this can be done on their end.
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