Migration to messaging-android, authentication and initial message.

1 Comentarios

  • Christopher Kennedy
    Zendesk Developer Advocacy
    Hi Dariana,
    With Messaging, you must use JWT to authenticate users.  Also, I'd like to highlight that the end user experience between Messaging and Chat is slightly different.  In Messaging, the user will first interact with either:
    So when designing the start of the visitor interaction, you'll want to focus on configuring the response or the bot to achieve your end goal.

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