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I'm not seeing attachments option anywhere in admin center

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Rahuls

Publicado 16 feb 2024

Here is a screenshot of the issue. I'm trying to add an attachment custom field in my ticket but I'm unable to find a way to add that



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    Ivan Miquiabas

    Zendesk Customer Care

    Hi Rahuls,
     
    Thanks for reaching out! There is only one reason why attachment settings can't be seen on the admin center simply because your current plan does not allow to, meaning it has plan restrictions. Please check the article here
     

     
    Hope that helps!

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