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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Ability to add auto text to reports
      We have various reports filtered by date (e.g. Ticket - Solved Month = This Month). These reports are included in a dash...

      Publicado 19 mar 2025 · Judy Correia

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      Include a custom message when sharing a dashboard
      Quick Overview We'd like the ability to include a custom message when sharing a dashboard in order to c...

      Publicado 21 mar 2025 · Samantha Ramirez

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      Live Data Dashboard Customization

      Feature Request Summary:

      For enterprises with global business, it's best that we can create ...

      Publicado 10 dic 2022 · Qin Brian

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      Feature Request: Add “Revisions” to Explore Dashboard Builders
      Explore would benefit greatly from the option to see revisions of dashboards and revert to earlier versions, a feature t...

      Publicado 19 dic 2022 · Rachel Gibbons

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      Missed Assignment Count/Percentage in Zendesk Messaging
      Feature Request Summary: -Currently, there is no native metric within Zendesk Explore for tracking "Mis...

      Publicado 02 sept 2024 · Jahn

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      Cannot customize message in Zendesk Explore for schedule delivery
      In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent wit...

      Publicado 25 feb 2025 · LWD Support

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      Feature Request: Build Reports with information out of two datasets
      We're want to build up a report with information out of two different datasets. In particular we want to count incoming ...

      Publicado 12 dic 2023 · Jamie Berges

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      Filter Issues & Images
      Hi Team, All our internal and customer reporting is run monthly for the full range of the previous month. We also conduc...

      Publicado 20 feb 2025 · Melanie Hobman

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      Why am I missing some much customization?
      I want to preface that if there are methods to accomplish what I'm talking about, they aren't clearly documented anywher...

      Publicado 29 ene 2025 · Sam

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      Explore - Forced migration while missing functionality
      This feedback may come across as critical and abrasive. That's a reflection of the frustration I am feeling with my own ...

      Publicado 12 mar 2025 · Joshua Bentley

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