Live Data Dashboard Customization


  • Preventium Health - Websays

    We can provide custom real-time reports integrated in Zendesk using Zendesk API so we can cross any data source, including search, column sorting, excel download or excel periodic mailings. As we get the data from the API we can include ticket notes aswel and grups filter.

    Here’s an example showing real SLA when different agents interact with the same ticket, since this is not possible in Zendesk Explore.


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